Assisted customers with plant purchases.
Provided proper planting and watering techniques.
Answered questions regarding appropriate use of weed killers and insecticides.
Assisted with selection of proper plant food, potting soil and vitamin supplements.
Stocked the department and straightened the merchandise on shelves.
Assisted in merchandise display resets and verification of inventory counts.
Processed damaged merchandise to take to the claims department.
Worked directly with the department manager to accomplish the days tasks.
Processed customer returns.
Responded to customer requests and directed to merchandise.
Assisted customers in selecting items based on needs.
Kept work areas clean, neat and organized for maximum productivity.
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Converted the card catalog files to computer files.
Edited existing computer files and deleted duplicate files.
Promoted from Library Assistant I to Library Assistant II.
Supervised Library Assistant I and student workers.
Reported to Diana Hernandez, head of the conversion project.
Worked in ALIS system to convert the card catalog.
Also created computer records for incoming books using OCLC.
Responsible for learning the store departments
Supervising other store employees
Surveyed customers by phone to promote products and services that would best fit their needs.
Pleasantly greeted customers on the phone and asked open-ended questions to determine the reason for the call.
Answered customer telephone calls promptly and in an appropriate manner.
Avid reader of topics ranging from animal mysteries, animal rescues, foreign language novels, historical accounts of major world events, science fiction and
Choir member at Catalina United Methodist Church, 1997-present
Animal shelter volunteer at Coconino Humane Association, Flagstaff, 1994-1997
Shelter volunteer at Humane Society Of Southern Arizona, Tucson, 1997-present
Cat socialization at the local shelter since 2016 and dog walker at PAWSH offsite location
Assist in animal rescues and transport to either local shelter or Wildlife Rehabilitation Facility
Motivated sales associate who speaks three languages and has a background in the retail and library industry.
Dynamic and well-spoken Library Assistant offering excellent skills in customer assistance and helping others use technological services.
Excellent at juggling multiple tasks.
Excellent customer service, communication and listening skills with cash management and POS systems experience.
Retail Sales Associate with more than 24 years in the Retail industry.
Areas of expertise include sales, customer relations and inventory management.
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