Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty with 2 years experience.
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Responsible and hardworking warehouse assembler who can collaborate with a team and produce quality work on tight deadlines.
Dedicated and energetic housekeeping professional who works well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude.
Reliable and friendly Cashier who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience with more than 2 years experience.
Received multiple “exceeds expectations” ratings on performance reviews.
Met monthly sales goals for 26 months straight.
Exceeded corporate target for customer satisfaction for 18 months in a row.
Processed an average of 100 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person.
Helped customers select products that best fit their personal needs.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Communicated information to customers about product quality, value and style.
Built and maintained effective relationships with peers and upper management.
Processed all sales transactions accurately and in a timely fashion.
Helped achieve company goals by supporting production workers.
Planned and laid out work to meet production and schedule requirements.
Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
Emptied and cleaned all waste receptacles.
Cleaned and returned vacant rooms to occupant-ready status.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Kept utility sink rooms in clean, neat and orderly condition.
Set up and cleaned banquet and conference rooms.
Supplied guests with extra towels and toiletries when requested.
Informed supervisor when supplies were low.
Replenished guest supplies and amenities.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Stocked room attendant carts with supplies.
Removed trash and dirty linens from room attendant carts.
Swept and vacuumed floors, hallways and stairwells.
Cleaned rooms to the satisfaction of all clients.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Demonstrated mastery of customer service call script within specified timeframes.
Addressed customer service inquiries in a timely and accurate fashion.
Maintained up-to-date records at all times.
Developed effective relationships with all call center departments through clear communication.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Formulated and enforced Service Center policies, procedures and quality assurance measures.
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