Retail customer service associate who identifies customer needs and delivers solutions to problems.
Proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.
Dedicated customer service with more than 3 years in retail and customer service. Possesses a firm commitment to customer service.
Answered customer quests, provided store information and escorted to desired store areas.
Operated cash register with proficiency.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.
Educated customers on product and service offerings.
Managed quality communication, customer support and product representation for each client.
Completed coursework in Insurance, Coding and Billing, Medical Terminology.
Major in Coding and Billing.
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