Seeking a professional position within an established company, in which my skills in customer service as well as experience in retail, cashier and warehouse will be an asset to your firm or organization.
Administered all point of sale opening and closing procedures.Computed sales prices, total purchases and processed payments.Operated a cash register to process cash, cheque and credit card transactions.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Assisted customers with cell phone bills. Set payment arrangements, update account information and discuss bill charges. Help customer on electric bills. Informed customer of balance on bills , as well as placed ticket orders to restore or disconnect service.
Provided customer with information on electric bills. Set payment arrangements. submit ticket to restore and disconnect service. Advised customer of reconnect fees and updated customer information in system.
Helped customer with payment arrangements and settlements on outstanding credit card debt. Properly directed inbound calls in phone queues to improve call flow. I enforced service center policies, procedures and quality assurance measures. I also made outbound calls to customers to contact our call center office.
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