Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service. with expertise in delivering support services and resolving customer complaints. Who consistently exceeds company objectives to secure client satisfaction and loyalty.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Received and processed cash and credit payments for in-store purchases.Described use and operation of merchandise to customers.Shared product knowledge with customers while making personal recommendations. Worked as a team member to provide the highest level of service to customers and maintained friendly and professional customer interactions.
Facilitated prompt and accurate seating and service of all guests.Received frequent customer compliments for going above and beyond normal duties.Maintained a professional tone at all times, including during peak rush hours.Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.Correctly calculated charges, issued bills and collected payments.Delivered an exceptional dining experience with friendly, fast service.Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
Prepare and manage correspondence, reports and documents. Organize and coordinate meetings, conferences, travel arrangements,take,type and distribute minutes of meetings .Implement and maintain office systems, schedules and calendars, arrange and confirm appointments.
Determined merchandise price schedules and discount rates.Monitored customer preferences to determine focus of sales efforts.Created and directed sales team training and development programs.Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Maintained friendly and professional customer interactions.
JVG Academic Achievement Award
Child development Academic Achievement Award
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