I have Superior computer skills and telephone etiquette. While working at Harry and David I was a Customer Service Representative who maintained a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty over the phone and answer any questions and concerns that the customer had.
Working at Harry and David I exceeded a large amount of calls answering everyones questions and placed special orders in a very timely manner.
I was a cashier who also cross trained to be in customer service and helped people who needed service.
I placed customers orders and answered customer questions that the needed help with. Also maintained up-to-date records at all times for customers. Also properly directed inbound calls in phone queues to improve call flow.
I cleaned hotel rooms and suites.
I was a cashier also cross trained to be a customer service representative taking inbound calls and transfer them to the right person.
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