Most of my previous job experience included cash collection, scheduling, switchboard operator, customer service, and sales. My current job of the past five years includes supervising other employees, setting up utility accounts, creating utility bills, running and over viewing reports, balancing cash drawers, writing letters to customers, customer service and collections.
Always selected to work city banquets and events because of great interaction skills with the public. Have gotten promotions from each job employed at.
take payments for items in an accurate speedy manner, promoted to Customer Service Representative in which I was to take returns, handle customers complaints and return as well as exchange items for numerous reasons. Also operated switch board phones and file paperwork.
Process account paperwork, cash checks, make change, satisfy customers complaints, sell loans, credit cards, and other bank products. Customer Service, balance cash drawer, always received bonuses for selling banking products.
As a cash clerk I took bill payments, answered phone, calls, resolved customer disputes, and interacted with the City's residence. As I was promoted, I set up utility accounts, investigate residents and run background checks, answer City's switchboard, process returned checks, process readings from meter readers, create bills, final bills and termination notices for the entire city, bill collections, help customers resolve any issues, assist the City Clerk, balance mine and other cash drawers, supervise the cash clerks, write letters to customers, sort mail to other departments, do all adjustments and add fee's to all accounts.
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