cashier resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in the retail, medical and childcare industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Efficient and Detail-Oriented
Verbal and Written Communication
Responding to Difficult Customers
Multitasking and Prioritization
Cash Register Operations
Credits and Refunds
Cash Handling
Point of Sale Software
Patient Confidentiality and Data Security
Quality Standards and Protocols
Registration and Scheduling
Documenting and Recording Information
Work History
Cashier, 02/2014 - 03/2015 Haley Auto Group – Chester, VA,
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Maintained cash drawer of $150 or more per shift.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Referral Coordinator, 03/2008 - 04/2012 Adult And Child – Indianapolis, IN,
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
Coordinated with medical staff and patients to find cost-effective options for services.
Trained incoming staff/Residents on referral and intake process.
Linked families to relevant community support to meet non-medical needs.
Scheduled appointments with specialists on behalf of clients.
Completed up to 50+ referral requests each day for medical provider of numerous specialty services.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Documented case notes daily and coordinated follow-up for seamless case management.
Organized clinical documentation, treatment plans, and referrals.
Worked with medical teams, patients and families to implement effective treatment plans.
Patient Services Coordinator, 02/2005 - 04/2006 Hennepin County Medical Center – Minneapolis, MN,
Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
Used IDX to process and post personal checks, credit card, incoming cash receivables and care credit transactions.
Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
Contacted insurance company to verify patient coverage before visit.
Collected time of service payments and issued receipts.
Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
Respected patients by recognizing rights and maintaining confidentiality.
Used Allscripts to maintain electronic patient files.
Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
Answered telephone calls to handle rescheduled, missed and reassigned visit requests.
Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
Patient Services Coordinator, 12/2003 - 02/2005 Hennepin County Medical Center – Brooklyn Park, MN,
Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
Used IDX to process and post personal checks, credit card, incoming cash receivables and care credit transactions.
Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
Collected patient co-pay and issued receipt to confirm payment.
Collected time of service payments and issued receipts.
Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
Respected patients by recognizing rights and maintaining confidentiality.
Answered telephone calls to handle rescheduled, missed and reassigned visit requests.
Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
Scheduled appointments to enter appointment date and time into computerized scheduler.
Drove proactive patient outreach activities to schedule appointments and follow-up on care and health maintenance.
Education
Bachelor of Science: Business Studies Business Administration, Expected in 08/2015 - Southern New Hampshire University - Manchester, NH, GPA: Status -
Graduated Summa Cum Laude
GPA 3.867
Associate of Applied Science: Health Information Technology, Expected in 05/2012 - Pima Community College - Tucson, AZ GPA: Status -
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