Cashier Resume Example Mcdonald's

CASHIER

Summary

Reliable team member with 10 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

Skills

Cash drawer balancing
Liquor regulations and compliance

POS systems
Payment processing

Experience

Cashier
Lexington, KYMcDonald's/Jan 2020 to Mar 2020

Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Compiled and updated client data to track payments trends and support accurate accounting.
Monitored sidewalk sales events to protect products, added new merchandise and rangup purchases at outside registers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Assisted customers with account updates, new service additions and promotional offers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Learned roles of other departments to provide coverage and keep store operational.
Processed customer payments quickly and returned exact change and receipts.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.

Private Caregiver
Lexington, KYPrivate Caregiver's Of Az Referral Service LLC/Feb 2014 to Jan 2020

Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Ambulated individuals with safe and effective strategies around home, public and medical locations.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Worked with supervisory medical staff to review cases and improve care.
Monitored vital signs and medication use, documenting variances and concerning responses.
Worked to improve patient outlook and daily living through compassionate care.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Administered all necessary medications as directed by care plan.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Maintained clean and well-organized environment to promote client happiness and safety.
Coordinated with doctors and registered nurses to develop care plans for patients.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Transported patients to and from medical, dental and personal care appointments.
Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.

Customer Service Representative
Lexington, KYCall Center Rd/Feb 2015 to Feb 2019

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Evaluated customer account information to assess current issues and determine potential solutions.
Contributed to 100% sales by improving lead-generation and sales-tracking methods.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Reduced process lags and effectively trained team members on best practices and protocol.
Maintained revenue streams by exhausting every option before offering refunds.
Created and implemented process improvements to reduce workloads and bolster callback efficiency.
Documented conversations with customers to track requests, problems and solutions.
Set up and activated customer accounts.
Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Consulted with customers to determine best methods to resolve service and billing issues.
Reviewed account and service histories to identify trends and issues.
Answered customer questions and addressed concerns, resulting in 100% reduction in complaint calls.

Server
Lexington, KYJohnny Carino's/Feb 2015 to Feb 2018

Improved operations by working with team members and customers to find workable solutions.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Managed closing duties, including restocking items and reconciling cash drawer.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Placed reservations through phone and email into [Software].
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Promoted desserts, appetizers and specialty drinks.
Prepared salads and appetizers to back up kitchen staff.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.

Education and Training

GEDFamily Care Center2018Lexington Ky

Resume Overview

Companies Worked For:

McDonald's
Private Caregiver's Of Az Referral Service LLC
Call Center Rd
Johnny Carino's

School Attended

Family Care Center

Job Titles Held:

Cashier
Private Caregiver
Customer Service Representative
Server

Degrees

Cashier Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

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