Hardworking Medical Assistant, enthusiastic about working in a hospital or clinic setting. Highly flexible and willing to work all shifts. Worked in fast-paced environments, fast-learner, patient, and highly compassionate. Highly flexible and willing to work all shifts. Looking for a long term care position.
CPR Certification First Aide Certification Medical Assistant Training
Understands mobility assistance needs
Documentation procedures expert
Calm and level-headed under duress
Quick problem solver
General housekeeping ability
Medical terminology knowledge
Cashier December 1998 to December 2000Jewel Osco － Darien, IL
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Assisted customers in finding out-of-stock items.
Organized the store by returning all merchandise to its proper place.
Health Coordinator May 2012 to February 2013Concentra Medical Center － Lombard, IL
Thoroughly investigated past due invoices and minimized number of unpaid accounts.
Recorded and filed patient data and medical records.
Strictly followed all federal and state guidelines for release of information.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Retrieved physician correspondence from dictation service and made edits when necessary.
Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
Scheduled patient appointments.
Monitored shared email in-boxes and ensured inquiries were addressed.Reviewed diagnostic and procedural terminology for consistency.
Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy.
Verified and abstracted all medical data to assign appropriate codes for hospital inpatient records.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Analyzed and interpreted patient medical and surgical records to determine billable services.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Server December 2005 to December 2009Hooters － Downers Grove, IL
Accepted payment from customers and made change as necessary.
Assisted diners with seating as needed
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned bars, work areas, and tables. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
Responsible for daily set up of five stations.
Greeted guests and sat them at tables or in waiting areas
Personal Assistant December 2000 to December 2003Action Fire Restoration － Burr Ridge, IL
Handled incoming and outgoing correspondence, including mail, email and faxes.
Screened telephone calls and inquiries and directed them as appropriate.
Created expense reports using Microsoft Excel spreadsheets.
Typed documents, updated websites and compiled information for meetings.
Ran errands, including grocery shopping and picking up dry cleaning.
Handled all aspects of vehicle maintenance.
Conducted extensive online and phone research.
Assistant Manager December 2003 to December 2005Rave Girl － Downers Grove, IL
Recruited, managed and mentored an average of  new customer service representatives per year.
Developed, implemented and monitored programs to maximize customer satisfaction.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Interviewed, hired and trained new quality customer service representatives.
Provided detailed monthly departmental reports and updates to senior management.
Addressed negative customer feedback immediately.
Resolved customer questions, issues and complaints.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Education and Training
General Education , 2005College of Dupage － Downers Grove, IL, USACoursework in Psychology, Sociology, Art, and English. Continuing Education. Studied General Education.
Certification : Medical Assisting, 2010Sanford Brown － Hillside, IL, USA
Coursework in Medical Terminology, EKG's, Anatomy, Physiology and Health Assessments, Administration, Blood work, Law and Ethics for Medical careers, blood work.