Cashier with more than 5 years experience very dedicated to providing excellent expierences for customers focusing on them is my main concern. I am very hands-on and always open-minded about new projects or prcedures. Motivated to go above and beyond in everything I put myself too. I am very responsible and My higher-ups can depend on me to get last minute things done for them. Self-directed and always finding new ways to perfect my job and myself.
Assessed customer needs and responded to questions. Operated cash register with proficiency. Updated register logs.Worked with customers and management to resolve issues. Maintained restaurant areas in a neat and clean manner for a professional appeal. Organized register supplies. Stocked new merchandise. Cleaned and straightened work area. Issued receipts for purchases. Provided professional and courteous service at all times. Offered direction and gave constructive feedback to motivate team members. Processed all sales transactions accurately and in a timely manner. Received and processed cash and credit payments for all purchases. Built and maintained effective relationships with peers and upper management. Communicated company policy violations to the leadership team in a timely manner. Opened and closed restaurant when asked to.
Offered support and advice to newer personnel to improve performance.
Helped customers fill out a change of address forms and reports for lost or stolen mail. Sold stamps, services and packaging over the counter.
Utilized factors such as package shape and final destination to sort into correct bins for delivery. Recommended and sold services such as insurance and tracking. Weighed parcels, calculating costs based on type, total weight, and final destination. Received, weighed and priced mail. Assisted customers in shipping or receiving oversized parcels. Assessed vehicle and equipment conditions and reported concerns. Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted. Improved customer satisfaction by planning more effective routes and updating service standards. Operated mail processing equipment and manually sorted mail. Set goals and operating procedures that maximized employee effectiveness. Supported shipping and receiving needs by loading and unloading transportation vehicles and containers. Placed mail into appropriate PO boxes. Drove retail sales by promoting and selling stamps, envelopes and money orders.
Delivered prompt, accurate and excellent customer service. Mentored and trained newly hired cashiers so that they were familiar with their job responsibilities and the companies procedures. Handled over 100 customers each day and processed their transactions, including jackpots and withdrawals.
Processed cash withdrawals and credit transactions. Trained employees on cash drawer operation. Reported daily averages and shortages to the operations department. Maintained confidentiality of Morongo Casino Resort and Spa client information. Entered member transaction data into the Everi Compliance transaction logs.
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