I am a very skilled as well as committed worker. I enjoy working in an environment with others around me, as well as dealing with different customers on a daily basis. I have been in the customer service field for over six years, and throughout that time I have learned a lot and i have realized that I truly enjoy it and would love to continue working with others. i believe that I am a very customer-focused Representative who will address any issues to insure customer satisfaction.
In my previous jobs I was always asked to address an issue, I had to take care of the customer and make sure that they walked out satisfied, as well as still wanting to come back in.
During the four years that I spent working at a restaurant I became very well adapted to dealing with people on a daily basis, i also enjoyed it so much. I had many customers always tell me that I had a great personality and that they enjoyed coming in because i was able to keep a conversation with them and make them feel welcomed every time that they visited the restaurant.
while working with Cenex, I was working with different people on a daily basis as well as working on computers. Working at Cenex we were supposed to enter customers information on the billing system that they had there, there really was no room for mistakes there since it would not make customers very happy if we messed up on their account, so we had to know exactly what we were doing and had to be able to do it at a fast speed since there were so many customers each day.I really enjoyed working there it was pretty fast paced at times, during those times made me realized that I was able to work well under pressure. I really enjoyed working there, the main reason was the people I dealt with on a daily basis.
During the four years of working in the restaurant I was given the responsibilities of making sure that the customers were all token care of, also that my co-workers were working good with one another and making sure that the customers were completely satisfied. I was put in charge during the afternoon, the responsibilities i had during that time were to make sure that all employees were doing what they were supposed to, also that the customers were satisfied and that all complaints were token care of I was responsible of taking action over any complain and making sure that the customer walked out satisfied as well as with the intention to come back in. I was also in charge of counting the till and the end of the night making sure that we were not short and also cleaning the restaurant, i had to double check all the work and make sure that it was presentable and ready for opening the following morning. During our employee meetings I was always thanked by my former boss for outstanding achievement, as well as being there when I was needed. At one point I was always called in since people where sick or could not make it, i never denied coming in no matter how much I had already worked I was always there when I was called in. My job was my main priority and i enjoyed it so much working with people was such an amazing experience and I would love to continue doing that.
While attending school i really enjoyed my business and computer class, I always found interest in that class, and my speech class was always something i found interesting.
I really enjoyed going to school it was always fun and interesting for me. during my High School year my GPA was a 3.0
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