Customer service management professional experienced in credit card services, fraud operations and collections. Team player with exceptional listening and critical thinking skills. Management professional effective at building highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. Customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically. Skilled Assistant Customer Service Manager offering expertise in resolving issues in a timely and accurate manner. Adept at building customer loyalty and repeat business. Highly-qualified Assistant Customer Service Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training. Hardworking and reliable with an excellent attention to detail. Friendly Sales Associate adept at working in diverse retail and customer service environments.
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