Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Drawer Management
  • Staff Training
  • Records Maintenance
  • Basic math skills
  • Friendly demeanor
  • Order taking
  • Order monitoring
  • Proficient in Microsoft
  • POS Systems
  • Liquor Law Compliance
  • Cash Drawer Management
  • Loss prevention
  • Cash register skills
  • Daily transaction summarizing
  • Shelf-cleaning
  • Coupons and gift cards
  • Price changes
Work History
10/2019 to Current Cashier Sims Metal | Richmond, CA,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checking in nightly schedule orders
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Educated customers on promotions to enhance sales.
03/2019 to 10/2019 Manager Mfa Oil | Jackson, MO,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across monthly calendars and programs.
  • Trained new employees in specific job requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Performed monthy reviews assessing each employee's performance and developed improvement plans.
  • Recorded inventory sales into organization's weekly income report.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Maximized performance by monitoring daily activities and mentoring team of 8 associates.
01/2019 to 10/2019 Assistant Manager Ace Hardware | Hardeeville, SC,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Coached team on effective upselling and cross-selling methods.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Supervised and evaluated staff of 7 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Interviewed, hired and trained 4 staff associates and equipped to comply with company policies and procedures.
  • Promoted to Assistant Manager after only 3 months with company.
10/2018 to 10/2019 Cashier Sims Metal | Richmond, VA,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Expected in 06/2015 Highschool Diploma | Art History Rancho High School, Las Vegas, NV GPA:
Expected in 08/2022 Bachelor of Educations | Early Childhood Special Education Western Governors University, Salt Lake City, UT, GPA:

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School Attended

  • Rancho High School
  • Western Governors University

Job Titles Held:

  • Cashier
  • Manager
  • Assistant Manager
  • Cashier


  • Highschool Diploma
  • Bachelor of Educations

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