Hardworking, dedicated, dependable person with excellent computer skills and telephone etiquette. Customer-focused with a capacity to troubleshoot issues to ensure customer satisfaction. Committed to addressing customer concerns with speed, accuracy and professionalism.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Assisted customers with store and product complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Cleaned rooms to the satisfaction of all residents. Swept and vacuumed floors, hallways and stairwells. Emptied and cleaned all waste receptacles. Spot cleaned carpets using industrial carpet cleaner. Met with residents to schedule cleanings. Maintained a timely schedule, any changes to schedule done on computer. Worked well with other employees, willing to help no matter what the situation to get job done.
Inbound calls. Helping customers place orders. Handling customers with back-ordered merchandise and customer satisfaction. Promoting certain merchandise. Helping customers with special needs to select items they were looking for.
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