I am customer focused and motivated to maintain customer satisfaction and contribute to company success. I currently work in fast food, I am highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. I am patient and highly compassionate. I demonstrate a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout a sales process.
Up-sold additional menu items, beverages and desserts to increase restaurant profits. Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Followed all established restaurant practices and procedures, and take initiative to find extra tasks when scheduled duties were completed.
Observed and documented residents status and reported residents complaints to the case manager. Provided transportation, assistance and companionship to residents. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Comforted patients and provided them with reassurance and encouragement.Promoted personal and co-worker safety.
Recommended and helped customers select merchandise based on their needs.Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Performed serving, cleaning, and stocking duties in establishments. Maintained a professional tone at all times, including during peak rush hours. Received frequent customer compliments for going above and beyond normal duties.Inspected dining and serving areas to ensure cleanliness and proper setup
Continuing my education, I proceeded to get my CNA certificate, a six week class. Based on outstanding performance, dedication and hard work, I was rewarded my certificate.
Completed schooling five months ahead of my graduating class. Perfect attendance and active throughout the school. Received student of the month on more than one occasion.
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