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Case Manager Intern Resume Example

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CASE MANAGER INTERN
Professional Summary
To obtain a position at the Clayton State Counseling Center in order to provide exceptional care to students during this unique stage in their lives, including preventive care, outreach programs, and crisis intervention. My goal is to use the knowledge gained through studying counseling, as well as my own personal experience in college, to provide a safe environment in which to explore students' distress and to create solutions that lead to improved retention and ultimately success in life.
Professional Experience
Case Manager InternAug 2015 to Aug 2016
Ridgeview Institute Youth Services － Smyrna, GA
  • Assisted in coordination of care for patients aged 11-17 years with co-occurring disorders including substance abuse, eating disorders, psychosis, depression, anxiety, anger management and general emotion dysregulation, suicidal ideation and attempts, self-harming behavior Participated in family therapy sessions geared toward strengthening communication between parents and children and creating safety plans Led group therapy sessions daily Led dialectical behavior therapy skills groups daily Created treatment plans and assisted in discharge planning Documented progress notes for all individual and group interactions with patients and their families Implemented crisis interventions Assisted in the process of DFCS referrals Participated in individual, triadic, and group supervision both on and off site.
Certified Pharmacy TechnicianJan 2009 to Current
Kroger － Atlanta, GA
  • Adherence to HIPAA and Georgia laws regarding healthcare information and pharmacy standards of care Provides excellent customer service through strong communication skills and being attentive to each customer's needs Resolves customer complaints by validating their feelings and concerns and making each customer feel like they are being heard Exercises problem solving skills Utilizes prescription filling software, Microsoft Word, Microsoft Excel and types 60 words per minute.
ACADEMIC PROJECTS Group Dynamics
  • Created a hypothetical group counseling program for survivors of sex trafficking to transition from a shelter to greater independence.
  • This project illustrated the principals of group process, offered an opportunity to learn about the needs of trauma survivors, and served as practice in developing a grant proposal.
  • Participated in weekly group counseling with six other classmates for a full 16 week semester which fostered a genuine appreciation for the benefits of group counseling.
  • Lifespan Development Interviewed an older adult and wrote a paper interpreting his personal narrative in terms of developmental stages.
  • This allowed me to practice my helping skills and gave me insight into the needs of older adults, specifically Veterans.
  • Analyzed and presented to the class my own life in terms of Erikson's developmental stages.
  • This demonstrated the influence of developmental stages on the counseling process.
  • Cultural Considerations in Counseling Created a group activity exploring the particular considerations of White counselors working with African American clients.
  • This employed my knowledge of the group process and investigated a scenario in which the values and beliefs of the client's culture are often overlooked, which results in violation of the ethics code, but more importantly, fails the client and reinforces a stigma against counseling.
  • Immersion activities and journals to experience African American culture.
  • This made clear the necessity for multicultural perspectives formed through experience rather than simply an academic understanding.
  • Emotionally-Focused Couples Therapy Explored attachment theory and the neuroscience of relationship development and its implications for adult relationships.
  • Role-played counseling sessions with a couple and implemented techniques of EFCT to focus on emotions and model being a safe haven for the clients' emotional distress.
  • Encouraged enactments between members of the couple in order to increase the sense that it is safe to be emotionally vulnerable within their relationship.
Education and Training
Master of Science, Clinical Mental Health CounselingAugust 2016MERCER UNIVERSITY, Penfield College － Atlanta, GAClinical Mental Health Counseling 3.97
Bachelor of Arts, HistoryDecember 2010GEORGIA STATE UNIVERSITY － Atlanta, GAHistory 3.1
Personal Information
Recalled my own learning experience and translated this into helpful instruction and tips for the students Adjusted my teaching methods according to the needs of each individual Connected with each student and learned a great deal from all of them during our year together
Interests
Reach Out, Speak Out Mercer University, Atlanta Campus Volunteer 2014 and 2015 Manned information tables across campus, handed out information and spoke to students and faculty in order to decrease the stigma of talking about suicide as well as to spread information about suicide, how to spot the signs of suicidal thoughts, and educate about available resources. Villa Rica High School Marching Band Villa Rica, GA Mallet Percussion Instructor Aug 2006-Aug 2007 Taught an exceptional group of high school students (with zero music experience) how to play instruments
Skills
academic, art, benefits, strong communication skills, Counseling, crisis interventions, Resolves customer complaints, client, clients, excellent customer service, diagnosis, discharge planning, documentation, family therapy, focus, grant proposal, notes, Microsoft Excel, Microsoft Word, neuroscience, prescription filling, problem solving skills, progress, safety, supervision, Therapy, trauma, treatment plans
Additional Information
  • LEADERSHIP ACTIVITY Reach Out, Speak Out Mercer University, Atlanta Campus Volunteer 2014 and 2015 Manned information tables across campus, handed out information and spoke to students and faculty in order to decrease the stigma of talking about suicide as well as to spread information about suicide, how to spot the signs of suicidal thoughts, and educate about available resources. Villa Rica High School Marching Band Villa Rica, GA Mallet Percussion Instructor Aug 2006-Aug 2007 Taught an exceptional group of high school students (with zero music experience) how to play instruments Recalled my own learning experience and translated this into helpful instruction and tips for the students Adjusted my teaching methods according to the needs of each individual Connected with each student and learned a great deal from all of them during our year together
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Resume Overview

Companies Worked For:

  • Ridgeview Institute Youth Services
  • Kroger
  • ACADEMIC PROJECTS Group Dynamics

School Attended

  • MERCER UNIVERSITY, Penfield College
  • GEORGIA STATE UNIVERSITY

Job Titles Held:

  • Case Manager Intern
  • Certified Pharmacy Technician

Degrees

  • Master of Science , Clinical Mental Health Counseling August 2016
    Bachelor of Arts , History December 2010

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