Casework setting experience included homeless shelter, Career Center, client workplaces, and residential treatment. Social services professional talented at setting clients at ease and structuring action plans around each client's strengths. Adept at handling the stressful demands of working with marginalized people. Specialized in providing employment services to low-income and single parent families. Excelled at identifying barriers and documenting cases. Specialized in providing case management and counseling services to dual diagnosed populations and female intravenous and pregnant users. Worked with great care and strived to find the healthiest solutions possible for all individuals and family members based on System Theory Model. Compassionate and active listener dedicated to working tirelessly with clients to help them manage or resolve mental health issues and thrive on their own terms.
Provided substance abuse treatment services to a diverse population within contract and /or regulatory guidelines.
Conducted life skills groups, psycho-educational groups, counseling groups, and individual therapy sessions for assigned caseload.
Documented treatment services in clinical files and maintained related records.
Provided case management services for all clients including clients classified with Co-occurring Psychiatric and Substance use Disorders (COPSD) and Female Intravenous and pregnant users .
Provided discharge planning services to ensure clients received necessary and required services.
Worked with counselors and staff to provide cohesive care for clients.
Consulted with clinicians to devise and manage effective ongoing treatment plans for clients.
Evaluated treatment plans against individual goals and organizational standards.
Educated clients and loved ones about different treatment options and outside approaches, reducing burden on organizational resources.
Facilitated the acquisition of bus passes for clients to obtain employment assistance and employment.
Increased referral rates by providing excellent service and building meaning relationships with clients and human resources.
Interviewed job seekers to access, enroll, and refer them to appropriate services
Identified factors which may have contributed to employment issues
Provided guidance and counseling for participants experiencing barriers to employment
Worked with clients to overcome barriers to employment
Trained job seekers on job search tools/strategies and using resource rooms
Administered, scored, and interpreted appropriate vocational tests
Referred participants to job openings and other employment opportunities
Helped clients meet eligibility requirements to obtain funding for education
Utilized a variety of computer software applications
Provided on-going case management to individuals seeking temporary shelter
Conducted intake interviews and Orientation Class for incoming residents
Collaborated with mental health professionals to create support teams for clients
Brokered relationships between clients and members of community
Initiated, and organized transportation for shelter residents to have access to employment opportunities
Worked to connect homeless veterans to appropriate resources
Helped design and lead classes for residents
Provided supervision of homeless shelter as called on by Director of Social Services
Assisted clients in applying for low-income housing programs
Assisted in creation of discharge plan and reintegration into community
Conducted follow-up visits with clients
Developed comprehensive community resource guide
Provided supervision of two Social Work interns
Developed highly effective psych-educational classes for open groups designed to educate clients about their disorders and effective ways of coping
Developed format for case managers to report client progress in case notes which combined host organization, state, and federal standards for reporting
Developed transportation service for homeless job seekers and facilitated transportation for clients dealing with addictions and mental health issues to travel back and forth to One-Stop Career Centers, and other employment opportunities
Worked with staff member and employers to develop Alternative Work Experience (AWEP) and Community Work Experience (CWEP) activities for underserved population to prepare them for employment positions in the community
Lifebuilders Ministries, Inc., a Christ centered, 501 C 3 nonprofit organization, which exists to heal broken lives through planting churches, teaching life skills, providing resident safety intervention, conflict mediation counseling, mentoring, educating, and providing benevolence to low income multi-housing residents in Southwest Missouri . Oversaw one of the ministry sites and consulted regarding development of participants, and programs.
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