LiveCareer-Resume

case manager resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Ambitious and experienced student with over four years of experience working in an office setting and for human services. Excellent reputation for resolving problems, improving client satisfaction, and is constantly motivated to learn, grow, and excel. Student pursuing MSW degree with experience in Micro and Macro Social Work settings. Skilled in collaboration, adaption, curriculum planning, case planning, and more. Dependable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Customer service skills
  • Adaptive and Creative
  • Operations Support
  • Mentoring
  • Excellent Memory
  • Microsoft proficiency
  • Client rights advocacy
  • Community assistance knowledge
  • Patient Management
  • Treatment planning
  • Client needs assessments
  • Interdisciplinary collaboration
  • Case documentation
  • Biopsychosocial assessments
Education
University of Michigan - Ann Arbor Ann Arbor, MI Expected in Master of Science : Social Work - GPA :
Eastern Michigan University Ypsilanti, MI, Expected in Bachelor of Science : Social Work - GPA :
  • Graduated with 3.75 cumulative GPA
  • Graduated magna cum laude
  • Awarded Emerald Green Scholarship upon admittance
Lumen Christi Catholic School Jackson, MI, Expected in High School Diploma : - GPA :
  • Graduated with 3.76 cumulative GPA
  • Graduated magna cum laude
  • Member of National Honor's Society
Work History
Hospital For Special Surgery - Case Manager
Stamford, CT, 01/2021 - Current
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Updated patient charts using eCare with data such as progress notes to keep records current and support accurate treatments.
Winona Health - Barista
Winona, MN, 01/2019 - 12/2020
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every shift.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prioritized drink requests while managing interruptions.
  • Cleaned counters, machines, utensils and seating areas daily.
Touchstone Communities - Certified Nursing Assistant
Gonzales, TX, 06/2019 - 08/2019
  • Assisted patients with mobility needs.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Checked patient vitals and keep nurses informed of changes.
Rush-Copley Medical Center - Patient Care Technician
Yorkville, IL, 01/2018 - 04/2019
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Answered call lights and supported patient comfort and safety
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Provided care for patients based on physical, psychological, educational and safety criteria.
Affiliations
  • Graduated Magna Cum Laude from Eastern Michigan University 2020
  • Graduated Magna Cum Laude from Lumen Christ High School 2015
  • Member of the National Honors Society 2011-2015

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Resume Overview

School Attended

  • University of Michigan - Ann Arbor
  • Eastern Michigan University
  • Lumen Christi Catholic School

Job Titles Held:

  • Case Manager
  • Barista
  • Certified Nursing Assistant
  • Patient Care Technician

Degrees

  • Master of Science
  • Bachelor of Science
  • High School Diploma

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