Committed and highly dedicated professional with 5+ years' extensive experience of human services of people from a diverse background. Possess an outgoing personality with absolute rapport building skills.
•Manage a caseload of 12-15 economically disadvantaged individuals and families requiring supportive services through the Transitional Housing Program.
•Provide initial client intake and assessment to include and on-going documentation of financial and program eligibility for clients.
•Conduct formal inspections of client residences, based on HUD Housing Quality Standards.
•Maintain monthly contact with landlords to assure client compliance w/ lease requirements.
•Develop an individual service plans and self-sufficiency goals for each client
•Develop a network of social services, refer clients to appropriate resources, and provide advocacy and support.
•Instruct clients in basic life skills including home maintenance, comparative shopping, budgeting, laundry, health/hygiene, nutrition, parenting, self-esteem, communication, and other topics as needed/requested.
• Monitor and support client progress through scheduled personal and telephone
•Coordinated community waiver based services for children and adults with developmental disabilities.
•Developed Individual Service Plan (ISP) for waiver and non-waiver individuals.
•Monitored monthly and weekly basis individual's own home, group home, day and prevocational programs.
•Documented and reported incidents to Quality Control and State department.
Asked appropriate open-ended questions to discover prospects' needs and requirements.
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