Case Manager Resume Example
Love this resume?Build Your Own Now
CASE MANAGER
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operate in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Motivated to apply education and learned abilities to enhance daily operations. Eager to learn new skills and advance knowledge with hands-on experience.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges.
Skills
|
|
Experience
Oaks Integrated Care Inc. | Clementon , NJCase Manager04/2019 - Current
- Coordinated resources from diverse providers for intervention plans.
- Reviewed and recorded progress of patients.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Collaborated with various healthcare providers to facilitate delivery of services.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Coordinated between various entities to manage cases.
- Documented plans, findings and results and submitted to employers and insurance carriers.
- Fostered staff satisfaction and performance by implementing improved disciplinary policies.
- Supported clerical needs, including taking messages, scanning documents and routing business correspondence.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Organized and maintained documents, files and records.
- Planned and implemented lessons using various teaching strategies to meet diverse guest needs.
- Mentored and counseled students with social adjustment and academic problems in enhancing life skills.
First National Pawn | Grand Forks , NDStore Management11/2005 - 11/2015
- Hired and trained and dismiss
- Decreased costs significantly by negotiating with vendors and suppliers for better prices.
- Prioritized sanitation, safety and health standards in work areas.
- Reduced process lags by effectively managing 300+ employees for productivity and efficiency improvement.
- Completed series of training sessions to advance from Assistant Manager to Store Manager.
- Achieved sales quota by brand marketing.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
- Worked closely with departments and assistance to formulate and build store brand and strategy.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
- Coordinated sales reports, reconciled accounts and made bank deposits.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Updated store pricing, signage and merchandising based on current promotions.
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
- Assessed, optimized and elevated operations to target current and expected demands.
- Supported management in exceeding customer service and quality standards.
Kimpton Hotels | Seattle , WAGuest Service Coordinator
- Coordinated resources from diverse providers for intervention plans.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Collaborated with various healthcare providers to facilitate delivery of services.
- Reviewed effectiveness of treatment for individual and family situations.
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Coordinated between various entities to manage cases.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Utilized necessary sources to compile data gathered from various sources.
- Supported facility by compiling paperwork and taking detailed meeting minutes.
- Answered calls to answer customer questions.
- Handled all delegated tasks, including projects and Data.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
Education and Training
City Vision University | City, StateBachelor of Science in Addictions Counseling
Rod And Staff ACBC | CityCounseling in Biblical Studies09/2019
Wheeler Mission | CitySome College (No Degree) in Biblical Studies
- Advanced Theology & Biblical Counseling Recipient
Round Lake Senior Highschool | CityHigh School Diploma05/1983
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
Resume Overview
School Attended
- City Vision University
- Rod And Staff ACBC
- Wheeler Mission
- Round Lake Senior Highschool
Job Titles Held:
- Case Manager
- Store Management
- Guest Service Coordinator
Degrees
- Bachelor of Science in Addictions Counseling
Counseling in Biblical Studies
Some College (No Degree) in Biblical Studies
High School Diploma
Similar Resumes
