Highly motivated Cartographer and Information Specialist with the Federal Government with twenty five years experience in Science Information Services.
Quality communication skills interacting with customers from all over the World
Rapidly researched answers to a variety of earth science related questions
Out performed coworkers statistically in number of phone calls answered
Achieved numerous monetary awards
Received many thank you letters and emails from customers
Served as a researcher and information specialist with the Office of Communication's Science Information Services. I was responsible for answering customer inquires by phone, email, letter, and webchat. I answered an estimated 80,000 - 90,000 inquires during the time period referenced.
From June, 1987 until June, 1991, managed and organized the Financial Management Unit of the Science Information Services (previously the Earth Science Information Center). Supervised three other employees while maintaining financial records using a sophisticated database. Performed multiple accounting functions.
completed 70 semester hours with courses in Geology, Cartography, Chemistry, Physics, History, and German
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