Experienced Customer Service Representative with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Organized work projects around client's house.
Screened telephone calls and inquiries and directed them as appropriate.
Processed and tracked medical insurance claims.
Checked mail, shopped for groceries and handled bill payments.
Maintained household inventory and maintenance schedules.
Conducted extensive online and phone research.
Handled incoming and outgoing correspondence, including mail, email and faxes.
Prepared meals for client.
Helped with bathing, cleaning, and medication distribution.
Sold permits for bikes/ atv's to riders wishing to utilize the 2,600 acres of forest for riding purposes.
Maintaining log books, recording data into databases for permits.
Responsible for accurate cash-outs at shifts end each day.
Acting as first responder in cases of accidents.
Certified in CPR, adult, children, and infants, also, use of defibrillator.
Resolved product issues and shared benefits of new technology.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Worked as a team member performing cashier duties, product assistance and cleaning.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Assisted customers with store and product complaints.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Dean's List Honoree January 2013
Honor Roll January 2012-January 2014
Presidents List Honors June 2013
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