Caretaker Resume Example Addus Homecare Corporation

CARETAKER

Skills

Assistant Manager Experience
Inventory Control
Supervising Experience
Shift Management
Leadership
Data entry
Customer service
Notary Public
Customer relations
Customer service

Supervising
Personal Care
Meal Preparation
Teambuilding
Staff Management
Sales and marketing
Inbound and Outbound Calling
Complaint resolution
Creative problem solving
Route dispatch

Professional Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all and training in everything. Motivated to learn, grow and excel to any and all things.

Work History

Caretaker, 08/2016 to Current
Addus Homecare Corporation - Colville , WA

Planned, prepared and served meals and snacks according to prescribed diets.
Shopped for groceries regularly in order to keep house stocked with necessities.
Remained alert to problems or health issues of clients and competently responded.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Ran errands for customers, including shopping, and picking up other necessities.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Maintained clean and organized boarding areas to promote animal wellbeing.
Determined specific needs and provided most appropriate level of services for patient well-being.

Manager, 03/2020 to 11/2020
Abm - Northbrook , IL

Responsible for hiring new recruits.
Kept employees operating productively and working on task to meet business and customer needs.
Managed schedules, accepted time off requests and found coverage for short shifts.
Trained and mentored new employees to maximize team performance.
Tracked receipts, employee hours and inventory movements.
Coached crew members to optimize performance and motivate toward more efficient work.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Cooperated with coworkers to improve customer experience and manage storefront.
Supervised employees and oversaw quality compliance with company standards for food and services.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Dispatcher, 11/2018 to 02/2019
Gfa International - Charlotte , NC

Dispatching calls to drivers
Collecting money
Deposits
Failing papers.
Responded to over 100 daily caller requests with information about assistance and timeframes.
Closely monitored dispatch board to triage and prioritize over 50 daily calls.
Directed all dispatching, routing and tracking 100 of fleet vehicles.
Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Worked flexible hours; night, weekend, and holiday shifts.
Sent out tow light and heavy drivers to assist 24 hourly callers based on locations, needs and worker availability.
Documented all changes in computer tracking system.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Maintained updated and detailed records of calls in physical and electronic database.

Assistant Manager, 02/2014 to 11/2018
Myeyedr - Mandeville , LA

Managed day-to-day operations.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Supervised all areas of restaurant to keep it clean and well-maintained.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maximized quality assurance by completing frequent checks of line.
Verified prepared food met all standards for quality and quantity before serving to customers.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Coordinated and organized all restaurant inventory.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Hired and managed all kitchen staff.
Helped general management develop prices based on inventory costs and portion sizes.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Planned team-building exercises to increase employee performance and job satisfaction.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

High school diploma: : 05/2002Henrietta High School - City, State

Resume Overview

School Attended

Henrietta High School

Job Titles Held:

Caretaker
Manager
Dispatcher
Assistant Manager

Degrees

High school diploma : : 05/2002

Caretaker Resume Example

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