Manager with more than 15 years of experience planning, developing and implementing programs and scheduling of employees .
Supervised frequent activities such as medication and personal hygiene to ensure safety. Developed strong and trusting rapport with each client to facilitate best care possible. Monitored clients' progress to report necessary changes. Maintained a clean and well-organized environment to promote client happiness and safety.
Processed monthly reports for department performance. Implemented standards and methods to measure the effectiveness of agency activities. Routinely evaluated the overall resident care within the facility and diligently enforced high standards. Conducted onsite visits to perform evaluations.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
Owned and operated a Learning Center for children ages 2 to 13. Offered direction and gave constructive feedback to motivate team members. Oversaw all daily operations of the business. Built and maintained effective relationships with peers in the educational field along with a senior volunteer program, where seniors did story time with the children.
Provided 24 hour supervision to Group Home setting for adults with disabling mental illness. I supervised 25+ Mental Health Workers. Developed weekly work schedules. Attended Treatment and Quality Assurance meeting weekly. Provided monthly training to all staff. Improved employee engagement by conducting training classes, holding personal meetings and leading special workshops.
Taught Assisting With Medication Delivery class. It is a 2 day class for all employees in the DD Waiver system. Certified through the state of New Mexico.
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