Professional, experienced Housekeeper versed in management with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Honest and hard working with over 5 years hospitality and military experience and over 10 years managing my own housekeeping business, both commercial and residential.
Entered data from source documents into computer and onto tape and disk for subsequent entry, using keyboard and scanning device. Compared data entered with source documents and deleted incorrectly entered data. Updated every aspect of patient files.
Hired in as a housekeeper. Was promoted to a work force leader within 2 months from hire. Lastly, after 5 months from hire was asked to fill a supervisor position. I gladly accepted.
Trained workers in proper operational procedures and functions of creating and maintaining a clean and friendly environment for guests. Explained U.S.A.F. standards and expectations and resolved all work related issues. Inspected work areas and operating equipment to ensure conformance to established standards. Observed and evaluated workers' appearance and performance to ensure quality service and compliance with specifications. Assigned work schedules, following work requirements, to ensure quality and timely delivery of U.S.A.F. standards. Resolved guests complaints regarding worker performance and services rendered. Furnished guests with information on events and activities.
While preforming as housekeeping supervisor, myself and all the housekeeping team members won the gold key award. Acknowledgment of our excellence in the hospitality industry.
!0 month course that complied of many different courses, as HIPAA compliance, medical terminology, anatomy, insurance practices, health data management, icd-9 and CPT coding.
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