Very comfortable with working with people. Have worked in both insurance and the travel industry for several years. Which both entail lots of sales and customer service. Have traveled to different countries to get the "Island Experience" needed to describe and sell vacation packages.
Exceeded corporate target several times for sales. In return, have won trips to Bahamas, Aruba, 3/2 hotel stays, cash incentives and merchandise such as large gas grill.
Follow up call to people visiting our web-site in reference to a job search. Helped with job placement and advised what path to take to get onto an actual career. Explain how education would be beneficial. Goal of the call is to transfer them to an educational adviser to further their education.
Worked the races. Daytona 500/ Bud shoot out/ Rolex. Set up, replenished dishes, tour down, reset for next days race.
Contacted current timeshare owners to see if they wanted to sell or rent their timeshare. Sold advertising to help them find a buyer for their property.
Directed clients to web-site for job search and employment, then spoke about ultimate goals including school. Goal of call was to transfer them to get information to go back to school.
Called timeshare owners to see if the wanted to sell or rent their property. Explained and sold how our company could help them advertise their property to help them find a renter or buyer.
Worked with breakage certificates. Received inbound mail and took client through steps for usage. Would then send reports daily for hotel dates and destinations. Worked with many welcome centers. Would then send out confirmations with gifts such as Dardin gift cards and gas coupon books. Of course always followed and inbetween with lots of customer service. Also took care of some banking such as deposits took payments and processes refunds.
Worked and assisted owner in his multi-line agency. Ran quotes for health, homeowners and life insurance. Binded policies. Worked mail and sent out policies. Also ran small operation for setting appointments for the Medicare program. Would hire and train for this position also. Generated new leads for small businesses to lower their insurance and become new clients of ours. Also worked Renewals.
Took inbound calls and would check live system for air only, hotel only or and air and hotel packages. Added island upgrades, such as meal plans, island options such as snorkeling, dolphin encounters and set up golf and tee times.
In addition this company would send us on "Fam Trips" to different islands such as Mexico, Aruba and Bahamas. In return this gave us that "Island Experience" which made it easier to explain and sell to client.
Answered multi-lines for many small businesses, such as Dr's offices', towing services and locksmiths. Would expedited call to appropriate person by either faxing, paging to calling. Rollover phones. etc.
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