Dedicated and focused office manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.
Promoted to Assistant manager after 2wks of employment.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Developed and implemented company first employee manual outlining all proper business procedures and office policies.
Physically and verbally interacted with elder.Made nutritious snacks and meals. Administered medications shopped, cleaned and drove to doctors appointments.
Handled cash and deposits using the proper accounting procedures and documentation.Assisted with payroll preparation and entered data into cumulative payroll document.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Developed and maintained exceptional customer service standards.Optimized profits by controlling food, beverage and labor costs on a daily basis.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Counseled and disciplined staff when necessary.
Followed proper food handling methods and maintained correct temperature of all food products.Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.Set up and performed initial prep work for food items such as soups, sauces and salads.
Implemented and supported company initiatives and programs.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Developed strategies to enhance catering and retail food service revenue and productivity goals.
Accepted payment from customers and made change as necessary.Accepted payment from customers and made change as necessary.Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.Hired and trained staff of 12 food preparation employees.Greeted guests and sat them at tables or in waiting areasInspected dining and serving areas to ensure cleanliness and proper setupInstructed cooks and other workers in the preparation, cooking, garnishing, and presentation of foodStocked and rotated products, stocked supplies, and paper goods in a timely basisMaintained contact with kitchen staff, management, serving staff, and customersMaintained system of control for storage temperatures and proper functioning of kitchen equipmentOversaw kitchen employee operations to ensure production levels and service standards were maintainedDelivered exceptional service by greeting and serving customers in a timely, friendly manner.Regularly checked on guests' satisfaction.Regularly checked on guests' satisfaction.Completed closing duties, including restocking items and closing out the cash drawer.Delivered an exceptional dining experience with friendly, fast service.Assisted co-workers.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Initiated negotiations regarding vendor contracts and kept updated records of contracts.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Carefully prepared weekly payroll to keep up with projected revenue for the week.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Developed and maintained exceptional customer service standards.Counseled and disciplined staff when necessary.Managed accounts payable, accounts receivable and payroll.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Optimized profits by controlling food, beverage and labor costs on a daily basis.
Charted and recorded information in client files.Referred clients to other programs and community agencies to enhance treatment processes.Processed and tracked medical insurance claims.Conducted extensive online and phone research.Handled incoming and outgoing correspondence, including mail, email and faxes.Screened telephone calls and inquiries and directed them as appropriate.Organized personal and professional calendars and supplied reminders of upcoming meetings and events.Monitored multiple databases to keep track of all company inventory.Processed up to [
Built and maintained effective accounts receivable and cash flow monitoring systems.Managed team of [number] of professionals.Advised managers on organizational policy matters and recommend needed changes.Answered employee questions regarding [
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.Organized files, developed spreadsheets, faxed reports and scanned documents.Made copies, sent faxes and handled all incoming and outgoing correspondence.Dispersed incoming mail to correct recipients throughout the office.Maintained the front desk and reception area in a neat and organized fashion.Planned travel arrangements for [
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