Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced sales consultant bringing 2 years of automotive sales experience. Adept at establishing strong customer and team relationships that drive business success. Goal-oriented consultant, successful at closing sales and satisfying customers. Resourceful, hardworking and reliable team player. Advanced knowledge of Ford products and some off brand vehicles new and pre-owned. Highly knowledgeable about vehicle features and operations, as well as dealer services and aftermarket products. Accomplished salesmen with solid history of exceeding sales quotas and building customer loyalty. Team-oriented sales professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing 6 years of experience in retail settings, including automotive and Hardware specialty departments. Adept at navigating Ford Direct CRM and POS platforms.

Skills
  • Consultative techniques
  • Self-motivated
  • Competitive
  • Conflict mediation
  • Market understanding
  • Negotiation strengths
  • Proficient with Ford Direct CRM
  • Goal-oriented
  • Inventory management
  • Warranty understanding
  • Holding gross
  • Phone/Internet
Experience
Car Salesman, 09/2018 to Current
Bloomin' Brands, Inc.Owings Mills, MD,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Responded to inquiries from potential customers via email and telephone.
  • Networked with remote dealers to source vehicles for customers.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Provided information about sales processes, warranty requirements and service standards.
  • Filled out paperwork to register vehicles and complete sales. Accomplished $37000 in gross sales of new and used vehicles last year (My first year of working.) I am currently on pace for about $60,000 this year.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
Restaurant Manager, 09/2016 to 05/2018
Skechers Usa Inc.Lake George, NY,

Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.

  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
Sales Associate, 05/2013 to 05/2016
Aubuchon HardwareCity, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Prepared cash deposits with zero discrepancies.
  • Offered product and service consultations and employed upselling techniques.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
: Business, Expected in
University of Maine - Orono, ME
GPA:
High School Diploma: , Expected in 05/2014
St Johnsbury Academy - Saint Johnsbury, VT
GPA:

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Resume Overview

School Attended

  • University of Maine
  • St Johnsbury Academy

Job Titles Held:

  • Car Salesman
  • Restaurant Manager
  • Sales Associate

Degrees

  • Some College (No Degree)
  • High School Diploma

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