Car Broker Resume Example Self - Madera, California

CAR BROKER

Professional Summary

Enthusiastic multi-talented, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of working fast paced and customer satisfaction . Motivated to learn, grow and excel if given the oppurtunity.

Work History

Car Broker, 09/2019 to CurrentSelf - Madera, CA

Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Promoted new and used vehicle sales
Maintained calls
Advertised cars
Detailed and maintained especially before photos for advertising

Customer Service Associate, 02/2015 to 02/2020Kens Remodeling - Fresno, CA

Managed customer relations and customer service through daily communication and interaction.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Provided basic technical support for clients on wide range of Type company products.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Consistent execution of monthly sales goals and twice recognized as employee of month.
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers entering store and promoted sales or special programs.
Cultivated customer loyalty, promoted repeat customers and improved sales
Answered calls
Filed contracts
Made estimates and prepared job orders
Managed accounts

Cashier, Cook and Team Leader, 02/2010 to 09/2015Jack In The Box - Fresno, CA

Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Identified stock imperfections, assigned grades and noted production concerns based on Timeframe inspections.
Maximized efficiency by removing safety hazards and debris from work areas.
Kept equipment running by clearing jams using Tool and Tool.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Answered questions about store policies and concerns to support positive customer experiences.
Mentored and guided employees to foster proper completion of assigned duties.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Counted cash in register drawer at beginning and end of shift.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Used cash registers and POS systems to request and record customer orders and compute bills.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

House Cleaner, 09/2016 to 09/2017Merrymaids - Fresno, CA

Established and maintained clean and comfortable environments in Type buildings by vacuuming, cleaning windows and dusting.
Specialized in working with industrial cleaning products within strict safety procedures.
Emptied trashcans and transported waste to collection areas.
Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
Cleaned, stocked and supplied designated areas and performed dusting, sweeping, vacuuming, mopping duties.
Categorized laundry received by clients based upon type and standard of fabric.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Used time management and efficient cleaning methods to meet deadlines.
Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Performed spot-cleaning on furniture stains and thoroughly vacuumed rooms.
Delivered quality customer service to address urgent needs and cleaning requests.
Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

High School Diploma, Basic, 06/2005

Madera Adult - Madera, CA

Certifications

ServSafe

Skills

Markets research
Promotion and advertising
Food Preparation
Food Preparation and Safety
Cleaning and Organization
Hospitality service expertise
Kitchen equipment operation and maintenance
Strong attention to safe food handling procedures
Sales
Shipping and Receiving
Product Organization
Invoicing
Cleaning
Product Restocking
Cash Handling
Guest Services
Cash Register Operation

Point of Sale Systems
Purchasing
Issuing Receipts
Good Telephone Etiquette
Customer Direction
Social Media Management
Customer engagement
Budget understanding
Google Ads
Facebook expertise
Increasing public awareness
Sales tracking
Process improvement
Team management
Business operations
Problem resolution

Resume Overview

Companies Worked For:

Self
Kens Remodeling
Jack In The Box
Merrymaids

School Attended

Madera Adult

Job Titles Held:

Car Broker
Customer Service Associate
Cashier, Cook and Team Leader
House Cleaner

Degrees

High School Diploma , Basic 06/2005

Car Broker Resume Example

Resume Score: 80%

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