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Capper Resume Example

Resume Score: 90%

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CAPPER
Summary
  • Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals.

  • Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

  • Sales Associate offering 5 years experience in sales in a retail setting. Specializes in Customer Service, with a particular talent for building a solid customer base.
Highlights
  • Mathematical aptitude
  • Approachable
  • Flexible
  • Dedicated team player
  • Relationship selling
  • Cheerful and energetic
  • Positive outlook
  • MS Office proficient
  • Analytical
Accomplishments

Fulfilled all supervisory duties when Store Manager was being filled.


Experience
Capper
June 2013 to October 2013
Baxter Bio-Pharmica - Bloomington, IN
  • Monitored process units and quality control testing performance for plant processes and medicinal quality sampling.
  • Maintained proper chemical inventories.
  • Made sound and logical judgments regarding process changes.
  • Closely inspected equipment for safety problems, leaks and wear and tear.
  • Gauged and recorded daily batch inventory.
  • Routinely drained unwanted fluids.
  • Coordinated ongoing maintenance and housekeeping of the plant.
  • Recorded all operating data on daily work sheet from laboratory analysis and flow metering equipment.
  • Communicated effectively with operators and supervisors on a technical level.
Merchandiser
September 2012 to February 2013
Acosta - Bloomington, IN
  • Designed displays to make the store experience interactive and engaging.
  • Displayed the appropriate signage for products and sales promotions.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Organized and located inventory and updated store spreadsheets.
  • Upheld stock levels and proper pricing for multiple product lines.
  • Printed various labels and tags for all merchandise.
Quality Assurance
March 2012 to September 2012
Moduslink - Bloomington, IN
  • Monitored process units and quality control testing performance for plant processes.
  • Closely inspected equipment for safety problems, leaks and wear and tear.
Senior Sales Associate
September 2009 to February 2012
Radioshack - Bloomington, IN

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases

.Exceeded targeted sales goals by 8.4%

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.

Sales Associate
August 2009 to October 2009
Wal-Mart inc - Bedford, IN
  • Control the amount of merchandise put to the floor.
  • Control the amount of merchandise allowed for storage.
  • Safety procedures regarding spills, and electric forklifts.
  • Maintained friendly and professional customer interactions.
  • Verified that all merchandising standards were maintained on a daily basis.
Game Associate
April 2009 to August 2009
Gamestop Inc - Bedford, IN
  • Customer Service.
  • Taking Inventory.
  • Top 10 sales associate within 3 months.
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.
  • Verified that all merchandising standards were maintained on a daily basis.
Assistant Christian Educator
May 2008 to August 2008
Salvation Army - Bedford, IN
  • Disciplined children and recommended other measures to correct behavior.
  • Carefully monitored children's play activities.
  • Offered detailed daily reports that outlined each child's activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Carefully identified warning signs of emotional and developmental problems in children.
  • Created and implemented a developmentally appropriate curriculum.
Sales Associate
October 2007 to May 2008
Radioshack - Bedford, IN
  • Shared product knowledge with customers while making personal recommendations.
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Verified that all merchandising standards were maintained on a daily basis.
Education
High School Diploma : 2008Mitchell High School North Lawrence Career Center - Bedford, IN
  • Member of Business Professionals of America.
  • Coursework in Business Administration
  • Coursework in Computer Repair and Networking
A+ Certification 2008-2009 Network+ Certification 2008-2009 : Computer Repair, 2008North Lawrence Career Center - Bedford, IN, United States
Skills

Consecutive Customer Service training for 5 years in retail.

Commission based pay experience for 5+ years.

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Resume Overview

Companies Worked For:

  • Baxter Bio-Pharmica
  • Acosta
  • Moduslink
  • Radioshack
  • Wal-Mart inc
  • Gamestop Inc
  • Salvation Army

School Attended

  • Mitchell High School North Lawrence Career Center
  • North Lawrence Career Center

Job Titles Held:

  • Capper
  • Merchandiser
  • Quality Assurance
  • Senior Sales Associate
  • Sales Associate
  • Game Associate
  • Assistant Christian Educator

Degrees

  • High School Diploma : 2008
    A+ Certification 2008-2009 Network+ Certification 2008-2009 : Computer Repair , 2008

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