Analyst with extensive experience in costumer service. Proficiencies include being reliable/sufficient and good with people.
Encouraged clients to engage in group activities classes and other activities in the camp to meet engagement goals. Taught clients how to modify behavior appropriately to avoid injury. Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Prepared teaching area for each class and returned all equipment to storage at the end of class. Contributed to the operation of a clean, friendly and well maintained health club. Met minimum monthly revenue, service and customer satisfaction goals.
Performed in-depth research to answer more complex questions. Stocked and rotated inventory regularly. Guaranteed positive customer experiences and resolved all customer complaints. Created new processes and systems for increasing customer service satisfaction. Resolved product issues and shared benefits of new technology. Assisted customers in finding out-of-stock items. Expressed appreciation and invited customers to return to the science center.
I am currently in school. I plan on being successful in many skills before I graduate. This would be extremely key part in building my experience.
when I was working for the science center we had to participate in online testing for safety, rules, regulations, mood control, and customer service I passed with a score of 96. I feel this will help me peruse in diffrent life experiences or scenarios.
~Orlando science center
~IB and magnet programs of orange county
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