Call Center Representative Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
I am a reliable and friendly individual who quickly learns and masters new concepts and skills. Passionate about helping others and creating a satisfying experience. Highly motivated, effective communicator and problem solver. Works well with team members and groups from diverse backgrounds.
Call Center Representative, 03/2017 to Current
Long Island FqhcHempstead, NY,

Addressed customer service inquiries in a timely and accurate fashion.  Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls for customers who reported product issues. Made reasonable procedure exceptions to accommodate unusual customer requests.

Warehouse Worker, 02/2017 to 03/2017
BelforWaco, TX,
  • Selected products for specific routes according to pick sheets.
  • Unloaded, picked, staged, and loaded products for shipping.
  • Worked at a rapid pace to meet tight deadlines.
Sales Associate, 12/2016 to 03/2017
Music And ArtsYakima, WA,
  • Listened to customer needs and preferences to provide accurate advice.
  • Increased purchase totals by recommending additional items.
  • Organized items in a visually appealing manner.
, 09/2015 to Present
Bickford Senior LivingCrawfordsville, IN,
  • Determined elevation and grid azimuths with maps and map overlays.
  • Effective decision-maker in high-pressure situations.
  • Supervised operation and organizational maintenance of weapon systems and specialized equipment.
  • Completed multiple firearm prevention safety training.
Waitress, 08/2012 to 02/2013
Uncle Julio'sIrving, TX,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Answered questions about menu selections and made recommendations when requested.
Cook, 08/2011 to 03/2012
Tully'sRochester, NY,
  • Kept a clean and safe environment.
  • Followed proper food handling methods and maintained correct temperature of all food products.
  • Occasionally took orders over phone and bussed tables.

Attention to detail,  Careful and active listener,  Multi-tasking, Adaptable, Computer proficient, Cooperative team member, Organized

Education and Training
HS Diploma: , Expected in
Knoxville High School - Knoxville, IA
Associate of Arts: , Expected in
- ,
Activities and Honors

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Knoxville High School
Job Titles Held:
  • Call Center Representative
  • Warehouse Worker
  • Sales Associate
  • Waitress
  • Cook
  • HS Diploma
  • Associate of Arts

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