I am a upbeat Customer Service professional bringing 2 years background in call center settings. Well-spoken and friendly with excellent practical problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. Expertise in using diplomatic communication to defuse escalated situations I am a
hardworking individual with years of experience working with Adults, young children, and specail needs. I am trained in project and time management with extensive knowledge of learning how to descalate stressful intense conversations whether it be in person or over the phone I have also proven multitasking abilities. I am Committed to maintaining professional relationships with clients to increase profitability and drive business results I have developed strong communication skills overtime with more than 6+ years of experience contributing to client satisfaction, retention, and loyalty. Skilled in identifying and targeting individual needs, recommending solutions to problems, showing empathy, and delivering customized solutions and hands-on support. I am adaptable at working collaboratively to deliver timely and quality responses to service requests. Offering proven history of success within call center environments, continuously surpassing goals while complying with company standards and mission.
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