Skilled in Customer Service committed to addressing customer concerns with speed, accuracy and professionalism. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Sharp problem solver
Energetic work attitude
Top sales performer
Telephone inquiries specialist
Customer service expert
Packed containers and re-pack damaged containers.Assembled product containers and crates.Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Trained new employees on company customer service policies and service level standards.
Supervised material flow, storage and global order fulfillment.Maintained accurate stock records and schedules.Selected products for specific routes according to pick sheets.Unloaded, picked, staged and loaded products for shipping.Assembled product containers and crates.Packed containers and re-packed damaged containers.
Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.
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