OBJECTIVE: Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Committed to addressing customer concerns with speed, accuracy and professionalism.
High customer service standards
Service solutions expert
Strong problem solving ability
Managed call flow with up to eight calls in queue per minute.
Provided members with information on club and services, Processing merchandise orders by phone, checking orders and processing returns.
Verify credit cards offering a credit card protection reading a script verbatim
Responsible for handling a large volume of oil samples to be processed, including Data Entry, answering phone calls with customers, filing, faxing and other general office duties.
Responsible for handling large volume of inbound phone calls, including helping customers with rental question, processing refunds, and answering emails.
Processing and Balancing bank transactions.
Answering phones, data entry, customer service, filing, balancing of daily cash, and other general office duties.
Responsible, for transporting special need students to school.
Entering documents alpha and numeric into DOS System.
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