Proficient with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasker.
Experienced Customer Service Representative with 10+ years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.
Personable Customer Service professional offering over 5+ years of experience resolving account and service concerns for customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
Goal-oriented worker with outstanding knowledge of organization and product issues. Proven history of increasing productivity and customer satisfaction with great phone skills. Committed to best-in-class customer service and maintaining professionalism.
Answered over 100 calls to meet fast-paced call center demands.
Supervised staff of 10 through motivational coaching and effective training programs for service and sales techniques.
Graduated with 3.9 GPA
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