Call Center Representative versed in customer support in high call volume environments. Superior computer skilled and telephone etiquette.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time. Verified that information in the computer system was up-to-date and accurate.
Verified that information in the computer system was up-to-date and accurate.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.
Processed guest payments for room charges, food and beverage charges and phone charges.Greeted and registered guests and issued room keys.Delivered requested items to guests' rooms.Processed credit card transactions during the checkout process.Greeted all guests in a courteous and professional manner.
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