Excellent communicator with two years in a demanding call center environment as a Customer Service Representative. As a CAT agent I havedriven to exceed call handling goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Obtains client information by answering telephone calls, verifying information and identifying customers' needs, clarify information, research every issue and providing solutions. Assisting with any billing issue, payments, problems.
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