Screen and directed over 150 inbound calls to the appropriate Federal agencies on a daily basics.
Certificate of Appreciation for Customer Service in 2010.
Accounts Payable and Receivable,Accounts Payable Invoices, Administrative Support, Conversion, Clients, Excellent Customer Service, Customer Service, Database, Delivery, Edit, Special Events, Inventory, Keyboard, Meetings, Excel, Mail, Microsoft Office, PDF, Coding, Publications, Research, Phone, Zip.
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