I have many years of customer service experience as well as managing and keeping organized in a fast paced environment for social media events. Multitasking and meeting deadlines is something I work effortlessly towards. I am adaptable, focused, dependable and willing to learn new skills to increase my knowledge and improve upon my personal goals of employer and customer satisfaction. I am a very creative individual who wears many hats as I am a leader and innovator with various organizations but professionally and on a volunteer basis.
Expert in Windows and Mac OSX operating systems.
Budgeting and Accounting skills.
Certified with various cameras: Panasonic HVX 200, HPX 300, SONY PMW-F3, CANON DSLR
Expert Final Cut Pro software and Adobe Products.
Completed various commercial task/projects in visual medium earning kudos for the work; received kudos award from current employment in a call Center for GOING ABOVE AND BEYOND expectation. Always called back to work with various groups to produce needed content.
Received recognition and humanitarian award for public work for social causes.
Call Center Agent helping Patients schedule appoints, registration of insurance and connect to nurses for their emergent needs. Also Epic and Athena certified with Hippa compliance certification.
Answer phones scheduling appointments, taking and resolving customer complaints in an efficient friendly manner, dispatching emergency calls to correct facilities. Training new employees and general office duties.
Directed a domestic abuse PSA for Crisis Center North, Filmed and edited the behind the scenes of the Cribs for Kids PSA, Filmed, directed and edited media & web content for the Opal Awards event. Coordinated crew for events. Worked on the 2014 WIFIT Summit as project coordinator for film and photography.
Organized various film projects where I wore different hats in writing, producing, directing, editing and holding casting
calls. Marketed and branded a design for logo and managed web content. Project manager, input inventory data for
equipment assessment and worked on documentaries, commercials, short films and television shows.
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