Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Seasoned teachers assistant with over 5 years experience working with preschool-aged children and infants. Offers new parents valuable insight on effective parenting techniques.
Childcare professional skilled at remaining calm under pressure while keeping the daycare setting light and playful. Works hard to identify and address behavioral and educational issues.
Receptionist for a help/care center
Behavior management techniques
Creative arts talent
Positive and cheerful
Training in food handling preparation
Head Start program knowledge
Managed call flow with up to 250 calls per day
Cared for and home schooled a child from infancy to fourth grade.
Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.
Maintained up-to-date records at all times.
Developed effective relationships with all call center departments through clear communication.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Member of NSO Leadership Program
Member of YIP
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