Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges. Perform the duties of a Cage Cashier as needed.
• Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned
• Implement and ensure compliance with policies, procedures, and internal controls
• Handle and resolve any escalated situations that may arise with guests
• Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit
• Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures
• Report any monetary or procedural discrepancy to the Cage Manager in a timely manner
• Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino
Issues necessary operating funds to other departments
• Balance assigned funds and maintain an organized workstation
Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system
• Maintain and complete various gaming and company forms and reports
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Perform other duties as assigned
Companies Worked For:
Job Titles Held:
Where can I find a Stratosphere Casino, Hotel & Tower Cage Shift Supervisor resume example in North Las Vegas, Nevada ?
This is an actual resume example of a Cage Shift Supervisor. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2018, Bold Limited. All rights reserved.