C.W. Painting & Home Renovation Resume Example

Managed operations and leasing of upscale community of nearly Number executive apartment homes.

• Oversaw monthly collections of over $Amount in funds, maintaining high payment rates by building positive relationships with tenants.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
• Collected and maintained careful records of rental payments and payment dates.
• Assessed property every Timeframe, compiled information and wrote reports regarding findings for submission to Job title.
• Verified income, assets and expenses and completed file tracking sheet for each applicant.
• Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
• Completed final move-out walk-throughs with tenants to identify any required repairs.
• Responded to all Common Area Maintenance (CAM) inquiries.
• Kept meticulous records of all correspondence between management and tenants.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Maintained sufficient number of units market-ready at all times.
• Handled disciplinary actions, performance appraisals and terminations of company staff.
• Analyzed and evaluated monthly and quarterly financial statements.
• Audited files and reported any issues requiring follow-up to program manager.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
• Decreased operating costs by Number% by implementing cost control procedures.
• Distributed and followed up on tenant renewal notices.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Prepared specifications, solicited bids and approved subcontracts for building services.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
• Generated professional networks by engaging in professional, industry and government organizations.
• Developed and executed plan to achieve and maintain Number% or better rate of occupancy.
• Communicated effectively with owners, residents and on-site associates.
• Completed annual rent calculations using housing database software.
• Used strong negotiating talents to obtain reasonable fees from contractors for Type and Type work.
• Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
• Managed projects and events for Type and Type functions.
• Established strong, professional relationships with Job titles and residents by promoting team collaboration and delivering exemplary service.
• Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
• Administered operations to handle needs of more than Number tenants across Number property units.
• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
• Promptly responded to tenant complaints and concerns for over Number properties.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Maintained constant balance and accounting of property petty cash account.
• Followed up on delinquent tenants and coordinated collection procedures.
• Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
• Performed background checks on over Number apartment applicants.
• Communicated with landlord regarding building and tenant issues.
• Communicated with clients and tenants while offering strategic solutions to remedy problems.
• Maximized rental income while minimizing expenses through effective planning and control.
• Digitized Type information files in Software and maintained database.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Boosted occupancy Number% by leveraging market knowledge and successful promotional strategies.
• Organized and participated in Type meetings on Timeframe basis to give residents opportunity to ask questions and provide forum for issues to be addressed.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Processed project change requests and performed coverage research to handle repair issues.
• Compiled maintenance and repair requests for submission to Type department and reached out to local contractors for bid proposals.