Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
MS Office (Excel, Word, Powerpoint) CRM (Proof) Outlook (email, calendar management, scheduling)
Work History
10/2016 to Current C-Suite Executive Assistant Kindred Healthcare | Cape Girardeau, MO,
  • Performs administrative duties for C-Suite executive management.
  • Manage calendars, meetings and event arrangements via MS Outlook; arrange web/video conferencing internally/externally. 
  • Manage the CSO’s complex and frequently changing travel arrangements and coordinate the pre-planning of trips. Concur software
  • Process travel expenses and reimbursements.  Concur software
  • Frequently use word processing, spreadsheet, database and presentation software.

Use on daily basis: MS Word/Excel/PowerPoint, Outlook (email/calendar management/scheduling), Concur.

2015 to Current Co-Owner/Creative Director Bickford Senior Living | Greenwood, IN,
  • Research and create products that drive in sales and provide a wanted product to targeted audience.
  • Research market competitors and industry trends to identify potential new products and services.
  • Leverage social media websites such as Pinterest, Facebook and Instagram to promote services and gauge customer needs and preferences.
  • Monitor sales and service records and investigate discrepancies
04/2002 to 05/2015 Tours/Event Director Advance Energy | Lockport, NY,
  • The Delphian School is a private K-12 day and boarding school, accepting students nationally and internationally.

08/2011 to 05/2015 Tours/Event Director Empire Today | , ,
  • Establish yearly Admissions tour plan and its estimated costs.
  • Draft annual reports to executive management to show accomplishments and progress.
  • Serve as the single point of contact for tours scheduling and changes while tours are active.
  • Manage a yearly budget of $90k+.
  • Monitor costs, timescales and resources used to achieve on-budget tours and events.
  • Manage the allocation of budgeted expenses and reconciliation of expenditures for all tours.
  • Set-up/coordinate with venue event staff.
  • Responsible for all travel arrangements of Admissions team.
  • Ensure all tour equipment is in ample supply and working order for multiple tours.
  • Coordination with marketing personnel as to new, or updated, marketing tools to be used for tour events.
  • Prepare external events and fairs/Onsite management and coordination with event staff of all events coordinated through my department.

05/2002 to 09/2011 Admissions Associate | , ,
  • Follow up with student applicants and families through emails, telephone or Skype (if international).
  • Management of data and information related to the details of prospective students starting from inquiry calls to the steps taken for follow up; granting of admissions and subsequent joining of the course.
  • Accurate entry of the relevant data to track the new joiners, their related documents, and status regarding the completion of admission procedures.
  • Initial phone interviews conducted with subsequent phone interviews done with parents; face to face interviews conducted for final acceptance.
  • Prepare admission related documents and letters on behalf of the Director.
  • Guide the students/families on the requirement of essential documents that need to be attached.
  • Circulate the files in the faculty and create admission files.
  • Prepare documentation for any requested financial aid and/or scholarship for families.
  • Report to the Director regarding the final status of admission, how many students have been admitted, waiting list and the number of rejected students.
  • Answer FAQ's by parents and students.
  • Plan and schedule meetings, tours and interviews with prospective families.
  • Keep record of all money generated during the application, enrollment and re-enrollment procedures.
05/1995 to 05/2000 Events Director/Director of Consultant Administration Empire Today | City, STATE,
01/1997 to 05/2000 | , ,
  • Managing events/symposiums in accordance with budget requirements.
  • Research and acquire venues for events/symposiums.
  • Liaise and coordinate with venues to organize quarterly nationwide events/symposiums to accommodate attendance of 500+ clients per event.
  • Onsite management and coordination with event venue staff; managing my own team throughout events.
  • Budgeted and managed annual operating budget for events/symposiums.
  • Oversaw administrative operations for consulting department.
  • Reviewed program needs and recruited qualified staff for typing positions.
  • Managed a team of four typists.
  • Liaised directly with clients to meet needs and maintain satisfaction.
05/1995 to 01/1997 Executive Assistant | , ,
  • Produce information by transcribing, formatting, inputting, editing, retrieving and copying.
  • Conserve executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
  • Making travel, meeting and event arrangements Represent the executive by attending meetings in the executive's absence; speaking for the executive.
  • Welcome guests and clients of executive by greeting them, in person or on the telephone.
  • Maintain client confidence and protected operations by keeping information confidential.
  • Complete projects by assigning work to clerical staff; following up on results.
09/1993 to 01/1995 Office Manager HOLLANDER CONSULTANTS | City, STATE,
07/1992 to 08/1993 Office Manager NA | City, STATE,
06/1991 to 06/1992 Proofreader/Relief Receptionist NA | City, STATE,
Expected in INTERMEDIATE MS EXCEL CERTIFICATE: MS EXCEL | New Horizons Learning Center, Portland, OR GPA:
Expected in Completed a two-day workshop on the use of Intermediate Excel/Spreadsheets (MS Excel 2010) CERTIFICATE COMPLETION OF ADVANCED EXCEL/ADVANCED WORD: MS EXCEL/MS WORD | New Horizons Learning Center, Portland, OR GPA:
Completed a 14-day course on MS Excel/MS Word (Advanced Level)
Expected in HIGH SCHOOL DIPLOMA | Delphian School, , GPA:

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School Attended

  • New Horizons Learning Center
  • New Horizons Learning Center
  • Delphian School

Job Titles Held:

  • C-Suite Executive Assistant
  • Co-Owner/Creative Director
  • Tours/Event Director
  • Tours/Event Director
  • Admissions Associate
  • Events Director/Director of Consultant Administration
  • Executive Assistant
  • Office Manager
  • Office Manager
  • Proofreader/Relief Receptionist


  • Completed a two-day workshop on the use of Intermediate Excel/Spreadsheets (MS Excel 2010) CERTIFICATE COMPLETION OF ADVANCED EXCEL/ADVANCED WORD: MS EXCEL/MS WORD

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