Managed testing cycles, including test plan creation, and development of test scripts.
Implemented end-user testing with a focus on documenting defects and executing test scripts.
Consistently met project deadlines and schedules.
Accurately employed QA methodology and documentation tools.
Acted in a Lead capacity when asked to do so.
Obtained formal business partner sign-off when acting in a Lead capacity.
Documented business processes and analyzed procedures to ensure that they would meet changing business needs.
Participated in knowledge sharing sessions for each assigned project to capture "Lessons Learned" and streamline the product improvement process.
LOMA, Associate, Customer Service (ACS)
The George Washington University, College of Business, online
Foundations of Business Analysis, Certificate
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