Business System Analyst Resume Example
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BUSINESS SYSTEM ANALYST
Professional Profile
Business System Analyst with over 3 years of experience in Business requirements gathering, analysis, and making Business requirement documentation. Strong Knowledge of Software Development Life Cycle (SDLC) including Waterfall, Agile/Scrum and RUP methodologies. Experience in gathering user requirements, preparing and analyzing Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and propose changes as per various internal and external requirements gathered for process improvement. Retrieved, cleaned and analyzed data using various tools. Strong Presentation Skills in Business Flow Demonstration to stakeholders, effectively hosted meetings between Business Stakeholders and Technical team to fulfill business objectives. Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using MS Visio and IBM's Rational Rose. Diligence in ensuring that the delivered product matches the Business Owners' standards and functions while completing the project well in time. Performed 'AS IS' and 'To BE' analysis, GAP analysis, and drafted Project Analysis documentations. Proficient in creating Wireframes, Mockup Screens or Prototypes and User Interfaces (UI). Actively involved in generating encounter reports processes including new plan, implementations, system upgrades, and regulatory changes to the plans. Experience in conducting Scrum Meeting, Joint Application Development (JAD) sessions with end users, expert team, Business intelligence team, IT SMEs and QA team. Process oriented, Energetic Team Player, Strong research capability, commitment to quality, motivated with Multi-Tasking Capabilities, Problem Solver, fast learner and get along with people really well. Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject-matter experts, stakeholders, system implementers, and application end-users.
Qualifications
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Experience
01/2016 to 05/2016
Bickford Senior Living － Marion , IA
- Involved in all phases of Software development life cycle (SDLC) using Agile Scrum methodology.
- Interacted with both subject matter experts and business stake holders to collect business requirement.
- Analyzed business requirements for current and future state processes and Wrote business requirements documents (BRD) and functional requirements document (FRD) documents as per the business requirements and process flow.
- Analyzed the functional requirements, prepared Use cases, defined the supplementary requirements, defined assumptions and prepare the traceability matrix and validated requirements.
- Created Business process diagrams for the as- is and the to-be process.
- Managed and tracked change control process of requirements and design changes.
- Documented the changes, issues and their impact on the system design and delivery.
- Used SQL queries to extract data from database to perform data analysis.
- Participated in daily SCRUM meetings to discuss the bottlenecks and the tasks status gave walkthroughs to the product owners after completion of every sprint cycle.
- Environment: Rational Rose, MS Visio, MS Office, SQL Server, JIRA, Microsoft Dynamics CRM 2016.
08/2012 to 05/2014
Business System AnalystAccenture
- Client Overvie Abhyudaya Multimedia is a professional web design and web Development Company and we are growing rapidly.
- We specialize in creating tremendous website design, web applications, desktop applications, flash multimedia and print graphics.
- Abhyudaya Multimedia features an integrated team of web programmers, creative designers, content writers and SEO.
- Responsibilities: Conducted interviews with key business users to collect requirement and business process information.
- Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements.
- Closely interacted with designers and software developers to understand application functionality, navigational flow and how data is passed.
- Lead cross-functional team discussions to identify & confirm various requirements.
- Designed, developed and deployed Microsoft Dynamics CRM Custom parts (Plug-in, Workflow, data migration, Form, Entity, Report, Chart, Business process flow, Sitemap) to provide custom solutions to business needs.
- Integrated MS Dynamics CRM with other system applications, such as Outlook.
- Designed user interface with lead programmer and reviewed design with development team.
- Documented and delivered Functional Specification Document to the project team.
- Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
- Conducted User Acceptance Testing.
- Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
- Performed System and Integration Testing along with testers.
- Conducted UAT with the business.
- Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived.
- Identified and resolved functional/technical issues throughout the development phase of the software lifecycle.
- Environment: MS Visio, MS Excel, MS PowerPoint, Rational Requisite Pro, MS Visual SourceSafe, Test Director, Agile methodologies.
04/2011 to 03/2012
CRM Business AnalystPpg Industries, Inc.
- An Inventory & Stock management system based on Database Management made me to think in every dimension to enhance my skills.
- Inventory management software designed specially to meet the requirements of medium sized and corporate enterprises.
- A well-organized business house needs to maintain timely and accurate information about receipt of goods, sale & purchase, goods transfer and status of stock at any point of time.
- A precise inventory management system is required to manage the above operations smoothly and accurately.
- Designed, developed and deployed Microsoft Dynamics CRM Custom parts (Plug-in, Workflow, data migration, Form, Entity, Report, Chart, Business process flow, Sitemap) to provide custom solutions to business needs.
- Performed administrator tasks like creating users, creating security roles and assigning them appropriately, etc.
- Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
- Customized the MS Dynamics CRM Entities, Forms and views, as well as workflows and reports around the client needs for an interface.
- Created JavaScript functions to do client side validation.
- Implementation of custom plug-ins and workflows for MS CRM 2016.
- Integrated MS Dynamics CRM with other systems such as ERP system.
- Development of various CRM-related scripts and utilities.
- Designed new plug-ins to populated contact details and unique number on creation of new record.
- Worked on setting up relationship between System & Custom entities.
- Strong working knowledge of Internet technologies (CSS, HTML).
- Customize and modify existing Dynamics CRM features so as to make them more efficient.
- Environment: MS Visio, MS Excel, MS PowerPoint, Rational Requisite Pro, SQL Server, MS Dynamics CRM 2011, XRM Tool Box, Ribbon Workbench, Visual Studio Developer Toolkit, Microsoft Silverlight 4 tools, Windows Identity Foundation.
Education
May 2016
Master of Science: Information SystemsUniversity of Maryland Baltimore County － City, StateInformation Systems
May 2012
Bachelor of Engineering: Computer ScienceRGPV UniversityIndiaComputer Science
Skills
C#.Net, Agile, Application Development, Business process, C, C++, content, CRM 4.0, CRM, CSS, CSS3, Client, data analysis, data migration, Database, Database Management, delivery, documentation, ERP, XML, features, flash, Forms, for MS, Functional, graphics, HTML, HTML5, Internet technologies, Inventory management, Inventory, JavaScript, meetings, MS Access, Microsoft Dynamics, MS Dynamics, MS Excel, Microsoft Office, MS Office, Outlook, MS PowerPoint, MS Project, SharePoint, Windows, 2000, Windows 98, Multimedia, MY SQL, Operating Systems, Developer, PAGE, policies, processes, programmer, Programming, quality, Quest, RAD, Rapid Application Development, Rational Rose, requirement, Rational Unified Process, SCRUM, SDLC, scripts, Scripting, Software development, software developers, Visual SourceSafe, Specification, SQL, SQL Server, system design, Test Director, Unified Modeling Language (UML), unique, user interface, utilities, validation, Visio, Visual Studio, web applications, website design, web design, web Development, well-organized, Workbench, Workflow
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Resume Overview
School Attended
- University of Maryland Baltimore County
- RGPV University
Job Titles Held:
- Business System Analyst
- CRM Business Analyst
Degrees
- Master of Science : Information Systems
Bachelor of Engineering : Computer Science
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