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Apple - Business Specialist Resume Example

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BUSINESS SPECIALIST
Professional Summary
Ambitious and goal-oriented sales professional with outstanding achievement as an individual performer and a sales manager. Demonstrated ability to penetrate high-level enterprise accounts, develop solid relationships with key decision makers, and close the sale. Leader and mentor with success hiring, training and managing effective sales personnel. Creative problem solver with a track record of success driving growth that exceeds revenue and profit goals. Excellent financial skills used as effective tools in forecasting, budgeting and negotiations. A high integrity, self motivated and ethical leader with the ability to nurture solid associations at all levels.
Skills
  • Territory Sales Management
  • B2B sales
  • Business Development
  • Prospecting & Leads Development
  • Strategic Sales Planning
  • Campaign Management
  • Market analysis
  • Budgeting
  • In-depth knowledge of Salesforce
Work History
Business Specialist, 12/2010 to 12/2013
 Apple – Atlanta, Georgia
  • Joined Team to develop strong foundation of outbound communication with client base.
  • Gained vital knowledge of Apple products and market strategy through collaboration with Business Mangers & Business Specialists.
  • Primary focus of managing and developing pipeline growth strategies for existing accounts Unitized strong communication, presentation and interpersonal skills to exceed overall goal Promoted to flagship store, Lenox Square to manage sales pipeline of the largest store in the South East Recognized for selling the second largest deal of the day for all of Apple Retail.
  • Managed a portfolio of 100 accounts totaling $8 Million in sales.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Organized joint sales calls with current customers and outside vendors.
  • Trained peers and management team on internal system supports and implementation plans.
  • Created proposals for new and repeat customer business transactions.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Account Executive, 01/2010
Milestone Systems Inc – Atlanta, Georgia
  • 65 Million Annual Sales) Value Added Reseller specializing in solutions that ensure high availability and security for mission critical business applications.
  • Developed business opportunities through cold calling and networking.
  • Project Managed customer initiatives from design, proposal, close and implementation Sold Single Sign On, Two-Factor Authentication solution to customer base exceeding sales quota by 115% Initiated and implemented professional services engagement for a Business-to-Consumer web-based ticketing system that developed into a long-term contractual support agreement generating $50,000 in revenue Territory Development.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Organized joint sales calls with current customers and outside vendors.
  • Maintained a central database of key contacts, risk ratings, financial impact and key issues.
Account Manager, 01/2003 to 01/2008
 Optimus Solutions, A Softchoice Company – Atlanta, Georgia
  • 650 Million Annual Sales Technology Integrator/Value Added Reseller that provides technology solutions focusing on Networking/Unified Communications, Data Security, Server Virtualization & Storage Consolidation.
  • Coordinated efforts with manufacturers representatives with EMC, IBM, HP, Cisco & Microsoft.
  • Secured the maximum available margin by utilizing manufacturer registration programs.
  • Developed business opportunities through cold calling, networking and trade shows Project Managed customer initiatives from design, proposal, close and implementation Implemented $1 Million core networking/unified communications upgrade for 57 locations of an Oil & Gas Industry services company Designed hardware infrastructure of servers and SAN (Storage Area Network) for an apparel manufacturing corporation to facilitate new ERP software generating $350,000 in Revenue Initiated and Implemented a Microsoft Select Agreement with manufacturing corporation enabling contractual recurring revenue Identif.
Interconnection Services Account Manager, 01/2001 to 01/2003
 BellSouth Corporation – Atlanta, Georgia
  • Telecommunications wholesale group that provides Operator Services and associated products.
  • Responsible for all aspects of account management including maintenance, billing, process improvements, revenue tracking and new product initiatives.
  • Generated $25 Million in Operator Services sales to Cingular Maintained relationship with wireless carriers by developing strategic alliances for Operator Services Developed and implemented $1 Million in revenue to Metro Directories in AdWatch Services, an automated call monitoring system Managed $20 Million SONET Network conversion from UUNET to BellSouth.net.
Director, 01/1999 to 01/2000
 Nuesoft Technologies, Inc – Atlanta, GA
Major Account Representative, 01/1998 to 01/1999
 WorldCom, Inc
Territory Account Manager, 01/1995 to 01/1998
 L'Oreal, Inc
Regional Sales Manager, Vista One Corporation – Atlanta, Georgia
  • 18 Million Annual Sales) 2009 Value Added Reseller that specializes in WAN Optimization and Content Filtering focusing on Riverbed & Blue Coat Systems.
  • Developed business opportunities through cold calling and networking.
  • Project Managed customer initiatives from design, proposal, close and implementation Sold and implemented a Quality of Service solution to monitor, control and optimize internet traffic for major power company generating $250,000 in revenue Initiated and implemented professional services engagement with existing customer that developed into a long- term contractual support agreement generating a three year contract worth $175,000 in revenue Identified, proposed and closed network visibility solution to regional university generating $85,000 in revenue Supervised Systems Engineer via professional services engagements, customer training and solution design.
Education
Bachelor of Arts: Accounting, 1992
 University of West Florida - Pensacola, Florida
Strengths
  • Account Management
  • Territory Development
  • Full Sales Cycle Management
  • Revenue Growth
  • Negotiations & Closing
  • Market & Competitive Analysis
  • Alliance Partner Development
  • Sales Training & Development
  • Presentation & Communication
  • Team Building & Leadership
  • Solution Selling
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Resume Overview

Companies Worked For:

  • Apple
  • Milestone Systems Inc
  • Optimus Solutions, A Softchoice Company
  • BellSouth Corporation
  • Nuesoft Technologies, Inc
  • WorldCom, Inc
  • L'Oreal, Inc
  • Vista One Corporation

School Attended

  • University of West Florida

Job Titles Held:

  • Business Specialist
  • Account Executive
  • Account Manager
  • Interconnection Services Account Manager
  • Director
  • Major Account Representative
  • Territory Account Manager
  • Regional Sales Manager

Degrees

  • Bachelor of Arts : Accounting , 1992

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