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Business Service Manager Resume Example

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BUSINESS SERVICE MANAGER
Summary
Business Service professional who effectively manages project tasks requiring interaction with multiple departments. Resolves employee issues in a professional manner.  Accomplished in managing contractor staffing needs, including staffing vendors, business planning, time tracking and implementing standard processes.
Highlights
  • Human resources management
  • Accounting
  • Microsoft software systems
  • Office Management
  • Exceptional communicator
  • Organized
  • People-oriented
  • Maintains confidentiality
Accomplishments
Designed a standard exit process and interview survey that was implemented permanently.
Re-vamped safety manual and employee participation.
​
Experience
Business Service ManagerJun 2014 to Sep 2016
Marion Manufacturing － Morton, IL
  • Responsible for providing supportive and effective management to staff within all areas of responsibility.
  • Also in charge of ensuring that staff comply with all required professional boundaries and codes of conduct.
  • Duties: Coordinating the operations of different departments & teams to ensure that they all pull in the same direction.
  • Making sure that members of staff have all the training they need to consistently deliver what is expected of them.
  • All payroll weekly; monthly; quarterly and annual reporting.
  • Creating and maintaining all aspects of Human Resources administrative system, payroll, contracts & timesheets.
  • Ensuring that members of staff correctly interpret and implement any instructions given to them while at work.
  • Manage the material recognitions, budgets, purchase orders and invoicing of internal needs.
Assistant Business ManagerFeb 2008 to Jun 2014
WEEK TV － East Peoria, IL
Business SpecialistFeb 2003 to Jun 2007
Edison Schools － Bartonville, IL
  • PROFESSIONAL SKILLS Management Treating each employee as an individual and showing concern for their welfare, aims and career development.
  • Ensuring that the maximum amount of useful information is extracted from a company's data systems.
  • Always discreet in the handling of sensitive and confidential customer, staff or business data and information.
  • Very good understanding of the public sector and how it can work in overall partnership with the public sector.
  • Willing to delegate and allow members of staff the freedom to get on with a specific job the way they want to.
  • Open to constructive feedback & always listening carefully to what employees have to say about the company.
  • Personal Open minded and have the ability to see the big picture no matter how complicated or confusing things get.
  • Adhering at all times to the strictest interpretation of all relevant Codes of Practice and Professional Conduct.
  • Superb communication skills & able to develop good working relationships with colleagues and other managers.
Education
Bachelor of Science, Accounting2014Midstate College － Peoria, IL, United StatesAccounting
Bachelor of Administration2008Midstate College － Peoria, IL, United States
Interests
Make A Wish Volunteer
Skills
Software systems
Jobboss
Quickbooks
ADP Workforce
Great Plains
Microsoft 
VISTA
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Resume Overview

Companies Worked For:

  • Marion Manufacturing
  • WEEK TV
  • Edison Schools

School Attended

  • Midstate College

Job Titles Held:

  • Business Service Manager
  • Assistant Business Manager
  • Business Specialist

Degrees

  • Bachelor of Science , Accounting 2014
    Bachelor of Administration 2008

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