business owner operator resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Detail-oriented professional lends superior savvy to meet day-to-day and long-term strategic planning needs in the demanding field of interior trim and cabinet installation for new residential construction. Proficient in using decision-making skills and sound judgment to positively impact company success for 34 years. Able to identify situations that require input and counsel from other groups, and inform all key stakeholders as appropriate. Result-driven professional skilled in working under pressure and adapting to new situations and challenges to best enhance customer satisfaction and elevating the organizational brand. Excellent communicator who develops and maintains relationships with internal teams, clients, and trade partners in a deadline-driven, time-sensitive, team-oriented environment.

Indiana University Bloomington Bloomington, IN Expected in Bachelor of Science : Accounting And Marketing - GPA :
  • Dean's List 1982 and 1983
  • Member of IU Pep Squad
  • Member of Delta Alpha Sigma
University of Colorado At Colorado Springs Colorado Springs, CO Expected in Associate of Applied Business : Accounting And Business Management - GPA :
  • Dean's List 1980
  • Chancellor's Honor List 1981
  • Member of Finance Honor Society
  • Hiring and Onboarding
  • Project scheduling
  • Creative Problem Solving
  • P&L Administrator
  • Multitasking Abilities
  • Contract Negotiation
  • Account Development
  • Customer Focused
  • Team Leadership
  • Financial and Operations Management
  • Blueprint Fluency
  • Cabinet Nomenclature Fluency
Signature Aviation - Business Owner/Operator
Tampa, FL, 10/1989 - Current
  • Served as principal stakeholder over organization's complete operations since 1989.
  • Devised and deployed sales and marketing tactics to drive strategic growth and revenue goals.
  • Produced realistic budgets based upon costs and fees for successful and profitable business.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Oversaw administration, accounting functions, purchasing, and weekly payroll.
  • Created bids and job take-offs from blueprints and lay-outs.
  • Managed internal employees to perform daily business functions.
  • Directed and assigned lead-people to manage job site carpenters.
  • Set procedures and response time for service and warranty issues.
  • Produced MSDS, OSHA, and safety information for internal and field employees.
Dunhill Temporary Systems - Central Indiana Sales Manager
City, STATE, 02/1987 - 01/1990
  • Boosted client base 33% by identifying needs and appropriate services to large industrial accounts.
  • Sold and serviced Market Square Arena, Crown Hill Cemetery, and Indianapolis Motor Speedway.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations.
  • Maintained positive working environment to reduce turnover and promote retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Met with clients, delivering presentations, and educating on product features and offerings.
  • Trained five sales representatives who collectively increased client base 40% by corporate year end.
SMC - Import Purchasing Agent
City, STATE, 09/1985 - 06/1987
  • Evaluated overseas potential suppliers for quality product, shipping time, and savings opportunities.
  • Designed, purchased and imported wholesale line of silk flowers and floral supplies from Hong Kong.
  • Biannual buying trips to Hong Kong and Macau.
Kittle's Home Furnishings - Customer Service Representative
City, STATE, 05/1979 - 12/1985
  • Worked part-time through school; hired full-time after graduation.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve complaints.
  • Cross-trained and provided backup support for Ethan Allen Special Orders Department.
  • Collaborated with staff members to enhance customer service experience and exceed team goals.
  • Investigated and resolved accounting, service, and delivery concerns for internal departments.
Web Sites




2018 Drees Homes Trade Partner of the Year

  • Recognized for excellence in Warranty and Customer Service.

2016 CalAtlantic Trade Partner Rookie of the Year

  • Recognized for outstanding performance and dedication as a new trade partner.

2010 Stanford Black Book of Who's Who

  • Inducted as an honored member for demonstrating outstanding leadership and achievement in my industry and profession.

1994 Indianapolis Monthly Magazine Dream Home

  • Chosen as the exclusive interior trim carpenter for the 1994 Dream Home.

Indianapolis Monthly Magazine and Indianapolis Woman Magazine

  • Interior trim carpentry and cabinet construction/installation featured for Marina Limited Partnership and Sweet & Co.

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Resume Overview

School Attended

  • Indiana University Bloomington
  • University of Colorado At Colorado Springs

Job Titles Held:

  • Business Owner/Operator
  • Central Indiana Sales Manager
  • Import Purchasing Agent
  • Customer Service Representative


  • Bachelor of Science
  • Associate of Applied Business

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